Lake Macquarie Golf Schools

Lake Macquarie Golf Schools (LMGS) is committed to protecting the privacy of our customers' personal 

Lake Macquarie Golf Schools (LMGS) is committed to protecting the privacy of our customers' personal information. 
The purpose of this policy is to describe the ways in which we collect, hold, use and disclose personal information. We may vary this policy from time to time.

How do we collect personal information?

We only collect information that is relevant to our business relationship with you. This information is received directly from you, or from other sources whom you have approved to give us information. If we collect personal information from a third party, we will take reasonable steps to ensure that:

• you have been informed that we have collected that information; 
• you understand the purposes for which we have collected that information; 
• and you are aware how we might use that information or disclose it to third parties.

It is possible that your telephone call to us may be monitored or recorded for internal training purposes.

What personal information do we collect?

The personal information we collect may include:

• name and contact details;personal details;
•  lifestyle information other information we require to provide our products and services.

We will not collect any sensitive information such as health information unless it relates to providing or maintaining products and services you require.

Why do we collect personal information and how do we use it?

We collect personal information for one or more of the following purposes:

• managing our business relationship with you;
• researching and planning for improvement of our products and services;
•  and to comply with our legal and regulatory responsibilities.

 If we require personal information about you for a specific purpose that is not obvious, we will let you know that purpose at the time the information is collected. 

Using our web site

We will not be collecting any personal information about you as a result of you simply visiting our web site.  However, we may collect personal information if, in using our web site, you contact us by e-mail.Our web site may contain links to other web sites.  We have no control or knowledge of the information management policies of those web sites.  We cannot inform you if, by visiting linked web sites, your personal information will be collected by someone else, and if so, what use or disclosure may be made of that information. 

When might we disclose personal information?

We may disclose personal information about you to achieve the same purpose for which it was collected. Apart from the purposes above we do not give your information to any other person or company outside our related company group. 

We might also disclose personal information about you:

• within our corporate group and related companies; 
• on a confidential basis to external service providers;
• if we are otherwise permitted or required to do so by law;
• in other circumstances where you have first consented to the disclosure.

Storing and retaining personal information

We store personal information in electronic and/or hardcopy form and use industry standard levels of security to prevent unauthorised access. Personal information is only accessible to our staff or to authorised service providers with incidental access to supply their services to us. We do not retain any of your information longer than is required for the business relationship with you or for legal purposes. When we are informed, we will keep the personal information we hold accurate, complete and up-to-date.

Direct Marketing

From time to time, we may use your personal information to inform you about our current and future products and services.  If you do not wish to receive this information you should contact us. AccessWe invite you to update any of your personal information you think we may hold.  To do this, or to simply find out what personal information we currently hold, please contact us at the address below.If you wish to access the personal information we hold about you, we may charge a fee to cover our costs of supplying that information.  We will inform you of this cost at the time you make a request. 

Queries and complaints

We are committed to the National Privacy Principles for handling personal information and so, if you have any query or complaint in relation to the way in which we collect, use or disclose personal information, please contact us. We will use our best efforts to respond to your query or request as quickly as is reasonably possible. For the avoidance of doubt, this Privacy Policy does not apply to LMGS's employee records. If you would like more information about our Privacy Policy, or in relation to the information we hold, please contact:

If you require more information about Privacy laws generally, please contact: